Terms & Conditions

Plain-English terms to keep things transparent.

Woohoo Health Club
Woohoo

Membership & Access

Memberships are personal and non-transferable. A valid ID must be produced when requested by staff. Access is granted only during official operating hours; Woohoo Health Club may modify timings or equipment layouts with prior notice. The Club reserves the right to deny entry or cancel a membership for misconduct or breach of these Terms.

Payments & Billing

All fees are payable in advance according to the selected plan (monthly, quarterly, half-yearly, annual, or short-term pass). Prices are listed in Indian Rupees and are inclusive of applicable GST unless stated otherwise. Payments once made are considered final except as covered under the Refund & Cancellation Policy. Auto-renewal (if chosen) will charge the same payment method unless cancelled before the renewal date.

Conduct & Etiquette

Members must treat staff and other members with respect. Proper gym attire and closed-toe shoes are mandatory. Re-rack weights, wipe down benches, and maintain hygiene. Use of profanity, harassment, or unsafe behaviour may lead to suspension or termination without refund.

Health & Safety

All members train at their own risk. A medical clearance is recommended prior to beginning any fitness programme. Immediately stop exercising and inform staff if you feel unwell or experience pain. The Club maintains CCTV for safety and security.

Facilities & Equipment

Woohoo Health Club endeavours to keep all facilities operational, but periodic maintenance may require temporary closures or equipment rotation. Lockers are for day use only. The Club is not responsible for loss, theft, or damage to personal belongings.

Freeze / Transfer / Upgrade

Memberships may be frozen once per term (minimum 15 days) on medical or travel grounds with supporting documents. Transfers are at the Club’s discretion and may attract administrative fees. Upgrades or add-ons such as personal training, recovery sessions, or workshops are billed separately.

Personal Training & Classes

Only Woohoo-approved trainers may coach on premises. Class schedules are subject to change based on instructor availability and demand.

Liability Waiver

By signing up or accessing the facility, you acknowledge that physical exercise involves inherent risks. You voluntarily assume all risks of injury and release Woohoo Health Club, its directors, trainers, and staff from any liability arising from participation, except in cases of gross negligence.

Privacy & Communication

Member information is stored securely and used only for service communication, offers, and regulatory purposes. Members may opt out of marketing messages anytime.

Governing Law

These Terms are governed by the laws of India, with jurisdiction at Bengaluru, Karnataka.

Last updated October 2025.